The Industry Services team provides a winemaking consultancy and a problem solving service to the Australian wine industry, which is funded by the GWRDC from Grape and Wine Research Levy funds. To contact the problem solving service by email click here, or call during business hours on 08 8303 6600.

The Industry Services team includes a Winemaker/Manager, a Senior Oenologist and two Oenologists and an Analyst.

The winemaking consultancy service receives more than 1700 telephone enquiries each year for technical and winemaking advice from Australian winemakers and producers’, visit wineries throughout Australia and sends out more than 500 papers each year.

The problem solving service analyses over 2000 samples when investigating technical problems encountered by Australian wine producers and provides reports for those clients that require legal documentation. Types of investigations conducted include identification of chemical and microbiological hazes and deposits, taint problems, closure-related investigations as well as many other non-routine or novel investigations. To see the terms and conditions of the problem-solving service, click here.

The Industry Services team also disseminates winemaking and technical information through Roadshows and through the Practical Solutions section of the AWRI website.

The Practical Solutions section includes information on:

• hazes and deposits
• microbiological instabilities
• laboratory establishment
• technical notes
• sensory assessment
• winemaking calculators

A large amount of information presented at AWRI Roadshows is also presented in this section of the website.