Sample submission and reporting

A valid purchase order covering the work requested must accompany the submitted samples.

Filling out a purchase order with as much detail as possible will simplify the task of identifying your requirements, and will help us in the timely return of your results.

Reporting of results

Electronically signed certificates or reports of analysis are sent by email to clients upon completion of the work. The original report and invoice are posted as soon as possible thereafter.

Target response time

Every analysis listed on this website is accompanied by a target response time. All target response times refer to working days. It is a goal of Commercial Services to achieve these targets. Urgent work may attract a surcharge. Please contact the team to confirm the earliest reporting time and price for urgent work.

Hold back samples

Samples submitted to Commercial Services are kept for a minimum of 24 hours once reported. For many different analyses, Commercial Services retains samples for various time periods, depending on the analysis and the request made by the client. These retained samples are often used for export upgrades and analysis checks.

How to submit samples of grapes, juice, vine material and hops from interstate regions

If submitting plant material for virus (or other pathogen) diagnostics, please see specific submission requirements here.

The AWRI holds an Import Verification and Compliance Agreement (IVCA) and has been granted accreditation by Primary Industries and Resources of South Australia (PIRSA) to receive samples of plant material, including fruit, vegetables and other plant material, for diagnostic purposes.

The procedure to move these samples to AWRI Commercial Services is relatively process and requires the following paperwork to ensure samples comply with PIRSA’s accreditation:

  1. A Plant Health Certificate (PHC) from your local Department of Primary Industries (only for samples from phylloxera infested (PIZ) or phylloxera risk (PRZ) zones).
  2. A completed AWRI Plant Material Movement Declaration form.

The AWRI declaration form and purchase order are available from the forms page on the AWRI website.

A copy of each of these documents and a purchase order should be shipped with the samples.

Frozen or fresh?

  • Grape and juice samples should be frozen prior to shipping to conserve sample integrity.
  • Plant materials submitted for virus and other pathogen diagnostics have specific requirements – please refer to Virus sample submission page for details.

Sending grape or vine material?

  • Plant materials submitted for virus and other pathogen diagnostics have specific requirements – please refer to Virus sample submission page for details.
  • For grape or vine material samples being shipped from a Phylloxera Infested Zone (PIZ) or Phylloxera Risk Zone (PRZ), it is important that samples are treated with a deinfestation protocol (freezing at below -18°C for a minimum of 24 hours) prior to shipping and the declaration on the AWRI Plant Material Movement and Declaration form signed and dated.
  • Freeze grape samples prior to sending.
  • Clearly label sample as per description on the purchase order.

Please refer to the conditions outlined in the AWRI Plant Material Movement Declaration form for more information.

Sending juice?

To maintain juice sample integrity and avoid possible fermentation while in transit:

  • Seal in a suitable plastic container
  • Add 50 mg/L of sulfur to the sample
  • Freeze sample prior to sending
  • Clearly label sample as per description on the purchase order

Samples should be sent without delay and as quickly as possible to the AWRI. The Customer Service team will contact you if there are any problems with the samples or documentation.

Sending hops?

Hops samples should preferably be dried to a state suitable for storage. Alternatively, fresh or frozen hops can be sent packaged with ice to prevent any fungal growth or sample deterioration.

Please refer to the conditions outlined in the AWRI Plant Material Movement Declaration form for more information.

Samples should be sent to:

AWRI Commercial Services
Level 2 Reception
The Australian Wine Research Institute
Hartley Grove, Cnr Paratoo Road
Urrbrae SA 5064

Contact

Customer Services Team
Email: commercialservices@awri.com.au
Phone: (08) 8313 6600