Sample submission and reporting

A valid purchase order covering the work requested must accompany the submitted samples.

Filling out a purchase order with as much detail as possible will simplify the task of identifying your requirements, and will help us in the timely return of your results.

Freight

Free freight not applicable with new pricing structure.

Reporting of results

Electronically signed certificates or reports of analysis sent by email to clients upon completion of the work. The original report plus invoice is posted as soon as possible thereafter.

Target response time

Every analysis listed on this website is accompanied by a target response time. All target response times refer to working days. It is a goal of Commercial Services to achieve these targets. Urgent work may attract a surcharge. Please contact us to confirm the earliest reporting time and the price for urgent work.

Hold back samples

Samples submitted to Commercial Services are kept for a minimum of 24 hours once reported. For many different analyses, Commercial Services retains samples for various time periods, depending on the analysis and the request made by the client. These retained samples are often used for export upgrades and analysis checks.

How to submit samples of grapes, juice or vine material from interstate regions

The AWRI now holds an Import Verification and Compliance Agreement (IVCA) and has been granted accreditation by Primary Industries and Resources of South Australia (PIRSA) to receive samples of plant material, including fruit, vegetables and other plant material, for diagnostic purposes.

The procedure to move these samples to the AWRI Commercial Services is a relatively simple process and requires the following to ensure samples comply with our PIRSA accreditation:

  1. A Plant Health Certificate (PHC) from your local Department of Primary Industries (only for samples from phylloxera infested (PIZ) or phylloxera risk (PRZ) zones).
  2. A completed AWRI Plant Material Movement and Declaration form.

The AWRI declaration form and purchase order is available from the forms page on the AWRI website.

A copy of each of these documents and a purchase order should be shipped with the samples.

Frozen or fresh?

  • Grape and Juice samples should be frozen prior to shipping to conserve sample integrity.

Sending grape or vine material?

  • For grape or vine material samples being shipped from Phylloxera Infested Zone (PIZ) or Phylloxera Risk Zone (PRZ), it is important that samples are treated with a deinfestation protocol (freezing at below -18°C for a minimum of 24 hours) prior to shipping and the declaration on the AWRI Plant Material Movement and Declaration form signed and dated.
  • Freeze grape samples prior to sending.
  • Clearly label sample as per description on the purchase order.

Please refer to the conditions outlined in the AWRI Plant Material Movement Declaration form for more information.

Sending juice?

To maintain juice sample integrity and avoid possible fermentation while in transit:

  • Seal in a suitable plastic container
  • Add 50 mg/L of sulfur to the sample
  • Freeze sample prior to sending
  • Clearly label sample as per description on the purchase order

Samples should be sent without delay and as quickly as possible to the AWRI. Our Customer Service group will contact you if there are any problems with the samples or documentation.

Samples should be sent to:

AWRI Commercial Services
Level 2 Reception
The Australian Wine Research Institute
Hartley Grove, Cnr Paratoo Road
Urrbrae SA 5064

Contact

Customer Services Team
Email: commercialservices@awri.com.au
Phone: (08) 8313 6600