Information and knowledge management
Knowledge is at the core of the AWRI’s operations, and therefore an effective Information and Knowledge Management (IKM) environment supports the AWRI’s core business. An effective IKM framework provides the ability to access meaningful, accurate and reliable data, information and knowledge, in a timely and efficient manner, and provides a basis for effective decision-making, thereby improving practices, reducing costs, and mitigating risks.
This project will provide a flexible and agile IKM environment, which supports innovation and excellence within the AWRI as an organisation, and for the individuals who operate within it. This will be achieved through harmonisation of existing IKM platforms and the information they contain; the adoption of emerging IKM technologies and solutions; improving access and collaboration capabilities; and the optimisation of business processes through the use of automated workflows. Packaged data and information will be made available to share with industry and research partners, via appropriate platforms.
Implementation of SharePoint Online
The AWRI has used SharePoint 2007 as an intranet and collaboration system since 2008. The implementation of SharePoint Online (a cloud-based version of SharePoint) has delivered improved collaboration tools and more efficient work practices. It also allows staff and external collaborators to access files from any device that has internet access. The migration from SharePoint 2007 to SharePoint Online involved transferring files from network drives and SharePoint 2007 to the new platform as well as redevelopment of automated business workflows for professional development plans and leave requests. To identify customisations required to set up project and team collaboration sites, a series of business needs analysis workshops were conducted with key users. From that process, end-user and site administration training modules were developed to ensure users receive training and support in the use of the new system. An online portal for the AWRI Board to access Board papers is in development.
SharePoint Online is one of many tools offered in the Office 365 suite of products. Bundled in this suite is OneNote, an online ‘notepad’. The Research Group is currently trialling the use of OneNote as an electronic laboratory notebook to replace paper-based notebooks.