AWRI helpdesk project
This project provides helpdesk support for technical problems encountered by Australian grapegrowers and winemakers. Support includes identifying the root causes of problems, and providing research-based, practical, up-to-date remediation solutions, as well as future prevention strategies. This service also ensures that Australian grapegrowers and winemakers are competitive on the world stage, by having the latest technical information readily to hand. Investigative services, including analysis of problem grapes or wine, are conducted when a problem cannot be solved through discussions with the producer.