Development of digital extension tools and software
The AWRI provides a range of digital tools such as online databases and mobile apps to support the efficient delivery of services used by Australian grape and wine producers. The uptake of these technologies is high and the demand for technology to improve productivity or promote efficient processes will continue to increase. A number of key development outputs have been delivered by the AWRI through digital platforms, some of which have been made commercially available on the AWRI Wine Cloud and the wine show software ShowRunner. This project ensures there is a planned and coordinated approach to the development, delivery and ongoing maintenance of innovative and collaborative digital tools. It also identifies opportunities to leverage the AWRI’s digital platforms and capabilities to build solutions beyond the wine sector.
Agrochemical and MRL database platforms
The Agrochemical and MRL databases form the core capability behind the ‘Dog book’, agrochemical and MRL online search functions and agrochemical mobile apps. Redevelopment of the agrochemical and MRL database platforms commenced during the year with a new cloud-based data administration portal and new search portal to be launched in early 2019/2020. The agrochemical mobile app has undergone a major upgrade with a new MRL search function added.
Query investigation system
The helpdesk and investigative service is managed using a desktop application MySQL database developed in 2011 and enhanced in 2018/2019 to allow for a paperless support service operation. The database now has 37 active AWRI users, 62 historical users and contains entries for 8,000 companies, 17,000 industry contacts and 52,000 historical queries. In 2019/2020 a project exploring the development of an online helpdesk platform will commence.