Project 2.1.3

Development of digital extension tools and software

Project summary

The AWRI provides a range of digital tools such as online databases and mobile apps to support the efficient delivery of services used by Australian grape and wine producers. The uptake of these technologies is high and the demand for technology to improve productivity or promote efficient processes will continue to increase. A number of key development outputs have been delivered by the AWRI through digital platforms, some of which have been made commercially available on the AWRI Wine Cloud and the wine show software ShowRunner. This project ensures there is a planned and coordinated approach to the development, delivery and ongoing maintenance of innovative and collaborative digital tools. It also identifies opportunities to leverage the AWRI’s digital platforms and capabilities to build solutions beyond the wine sector.

Latest information

Agrochemical and MRL database platforms
The Agrochemical and MRL databases form the core capability behind the ‘Dog book’, agrochemical and MRL online search functions and agrochemical mobile apps. Plans to upgrade the databases are completed and development work will commence in 2018/2019. The Australian table grapes sector uses an MRL online search platform developed by the AWRI. Discussions are underway about upgrading the platform and developing a mobile app for table grape producers.

Query investigation system
The query investigation system (QIS) is the AWRI’s helpdesk support system. It holds data from more than 20 years of helpdesk queries and investigations. Most of the paperwork used to support the helpdesk is scanned and made accessible via the QIS, enabling the team to find information more efficiently and respond quickly to stakeholder queries. New enhancements are currently being added to the system to support a paperless helpdesk operation.

Extension tools and software source code
The source codes of business-critical extension tools and software have been consolidated and are managed using a web-based repository hosting service under the AWRI’s control.